Thank you for choosing MyCardky.
This Refund Policy explains how refunds, cancellations, and subscription billing are handled for MyCardky services.
MyCardky is operated by SenseRealtor, Ontario, Canada.
1. Digital Services
MyCardky provides digital services, including:
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Digital business cards
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Public profile pages
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Contact sharing tools
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QR code features
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Schedule sharing
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Moments content features
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Premium subscription services
Because our products are delivered digitally and become available immediately after purchase, refunds are generally limited.
2. Subscription Cancellations
You may cancel your subscription at any time.
When a subscription is canceled:
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Future recurring charges will stop.
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Your subscription benefits will remain active until the end of the current billing period.
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No additional charges will be made after cancellation.
Cancellation does not automatically result in a refund for payments already processed.
3. Refund Requests
We may consider refund requests on a case-by-case basis, including situations such as:
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Accidental duplicate charges
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Technical issues that prevent access to purchased services
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Billing errors
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Unauthorized purchases that can be reasonably verified
Refund requests must generally be submitted within 14 days of the original transaction.
Approval of refunds is at the sole discretion of MyCardky.
4. Non-Refundable Situations
Refunds are generally not provided for:
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Partial use of a subscription period
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Change of mind after purchase
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Failure to cancel before renewal
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Account suspension resulting from violations of our Terms of Service
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Services already delivered and functioning as intended
5. Chargebacks
If you believe a payment was made in error, please contact us before initiating a chargeback through your financial institution.
We are committed to resolving billing concerns promptly and fairly.
Fraudulent or abusive chargeback activity may result in account suspension or termination.
6. Subscription Renewals
Subscriptions may renew automatically unless canceled before the renewal date.
By purchasing a subscription, you authorize recurring billing according to your selected plan.
It is your responsibility to manage your subscription and cancellation preferences.
7. Contact Us
If you have questions about this Refund Policy or wish to request a refund, please contact us:
MyCardky
Operated by SenseRealtor
Ontario, Canada
Email: support@mycard.ky
Website: https://www.mycardky.com
We aim to review refund requests within a reasonable timeframe and work with customers to resolve billing concerns fairly.